Inspired by Denver’s STAR program, Congress to consider bill that would expand alternate responses to 911 calls

Inspired by Denver’s STAR program, Congress to consider bill that would expand alternate responses to 911 calls

In two years, the mental health clinicians and EMTs of Denver’s Support Team Assisted Response team have answered thousands of low-level 911 calls without police help, consulted with other cities wanting to start similar programs and — now — inspired national legislation.

Colorado Sen. Michael Bennet on Wednesday introduced a bill that would help other cities pay for services that pair or replace police with mental health professionals for some emergency calls. If passed, the Supporting Mental Assistance Responder Teams Community Policing Act will make federal grant dollars available to cities and states for a variety of alternate response models.

Local governments will be able to use the money for programs that:

  • Send EMTs and mental health clinicians to 911 calls, like the STAR program
  • Pair a mental health clinician with a police officer
  • Train crisis workers to respond to 911 calls
  • Train police to respond appropriately to mental health crises
  • Employ case managers and outreach teams that follow up with people after an emergency call to provide long-term services

The goal is to reduce costs and provide better service for people across the country, especially those who come into contact with the police because of unmet mental health needs. Law enforcement officers will also have more time to respond to reports of crime.

“It’s a win for the community and it’s a win for the police,” Bennet said in an interview.

As chief of staff to then-Mayor John Hickenlooper nearly 20 years ago, Bennet heard from Denver residents and police about a need for an alternative to traditional police response for some problems.

The Democrat thought of the bill after visiting the STAR program as well as talking with the Grand Junction Police Department’s co-responder program, which pairs counselors with officers.

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